How to: View Shared Mailboxes in New Outlook

How to View Shared Mailboxes in the NEW Microsoft Outlook

Find the shared mailbox in the folder pane

In the folder pane on the left, locate the 'Shared with me' folder.
Click the folder to expand it.
Your shared mailbox is a subfolder under Shared with me.
When you select the name of the shared mailbox there, it will expand to show the standard email folders, such as Inbox, Drafts, and Sent Items.

If you can't find the shared mailbox that you're looking for

Remember, accessing shared mailboxes in Outlook requires that you have the appropriate permissions to view the mailbox.
If you encounter any issues or do not have the necessary permissions, please get in touch.

With these steps, you can efficiently view shared mailboxes in the new Microsoft Outlook, enhancing your productivity and teamwork within your organisation.